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System Analysis, Design and Support


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Windows 10 Updates Fail

Posted by on Feb 2, 2018 in Uncategorized | Comments Off on Windows 10 Updates Fail

Ugh. More update issues. Windows 10 fails with error code 0x80070057 when updating to the Fall Creators update v1709.

After trying many different things…. I had to contact Microsoft Support.

Their solution was to download a Windows 10 ISO, Delete some temporary directories in the root $Win***, mount the ISO and run setup. Geez.


Windows 8.1 Updates not working

Posted by on Dec 28, 2016 in Uncategorized | Comments Off on Windows 8.1 Updates not working

I know… Windows 8.1. Why on earth would any one keep or used that thing. Had a client that purchased some tablets that got a DEAL on them. Not much of a deal since they didn’t come with the latest version of Windows 10. Anyway, from a fresh, factory install of Windows 8.1 the systems would not up date ANY Windows patches. It would just spin for hours. It would download but never install anything. Here is the solution that Microsoft implemented after many hours of searching and attempting various solutions…

1. Disable automatic update From Update Settings, then restart the PC – This is just temporary so that the Windows Update client does not download the update concurrently with all the packages that you will download in the next couple of steps. (net stop wuauserv) Need to stop the service between EVERY download and install as it will automatically start.

2. Stop Windows Update Service: Open CMD as Admin,Type “net stop wuauserv” and hit enter


Stop Windows Update service from “Services.msc” before installing any of the above KB articles

3. Navigate to “C:\Windows\SoftwareDistribution” and Delete Contents from “Data Store” and “Download”

4. Download and install KB3173424.

64 bit:

5. Download and install KB3172614.

64 bit:

NOTE: Stop Windows Update service from “Services.msc” before installing any of the above KB articles




Windows 7 Stuck Updates

Posted by on Dec 3, 2016 in Uncategorized | Comments Off on Windows 7 Stuck Updates

After battling Windows 7 stuck updates for a few months I think I may have found a solution.

Symptoms: Updates never complete, wuauserv service uses 100% CPU or may just stick at 25% or 50%. System may be sluggish or slow.

Start an command prompt with Admin rights. – Start, Run, CMD.exe, right-click run as administrator.

net stop wuauserv

Delete C:\Windows\SoftwareDistribution folder. Yeah, you can rename it if you like but I’ve never had a problem just deleting it as it will automatically be recreated and fill up with patches and other crap.

Before installing the patch you may need to install…
Update for Windows 7 for x64-based Systems (KB3020369) or…
Update for Windows 7 (KB3020369)

Now for the fix…
Update for Windows 7 for x64-based Systems (KB3172605)
Update for Windows 7 (KB3172605)

That should do it. Start the Windows Update in the control panel and update. All should be good… should be.

— Jon

Windows 10 Stuck Upgrade

Posted by on Oct 6, 2015 in Uncategorized | Comments Off on Windows 10 Stuck Upgrade

I had a client that thought they would upgrade Windows 7 to 10. The system downloaded the Windows 10 upgrade and upon reboot the installation attempt would fail. The system was stuck attempting to do this every time and would not give and option to uninstall. Selecting “Check for Updates” in the Windows Update control panel would reply with the error: “Update cannot currently check for updates because you must first restart the computer.”

Windows installs an update called KB3035583 which installs the application in the taskbar that is responsible for the download and installation of Windows 10. Removing that installed update will keep Windows from nagging you to upgrade. In this case, the upgrade was downloaded and it attempted to install.

Note: If you have already installed Windows 10 and you don’t like it and want to revert to the prior version of Windows, it can only be done for the first 30 days; after that point, you are stuck with it. Nice thing is that reverting back to the prior version is VERY fast (should take about 20 minutes).

WARNING: Edit the registry at your own risk.

Here is what I did to fix my stuck upgrade problem. I think it is possible to skip to step 2 but these are pretty much the steps I did — your mileage may vary. I think I had already removed KB3035583 prior to all of this. Anyway, If you render your computer inoperable — your problem — not mine.

1. Using regedit, delete the following key:
2. Edit the following key:
Set OSUpgradePendingReboot to 0
3. Reboot
4. Control Panel > Windows Update > View Installed Updates, uninstall KB3035583.
5. Control Panel > Windows Update > Check for updates, right click and hide update KB3035583.
6. Run Disk Cleanup and be sure to select the 5+GB item containing the Windows 10 Upgrade. I selected everything as it is a good idea to clean these files out on a regular basis. I find that things run much better.
7. Reboot.

If you ever want to attempt the Windows 10 install, simply unhide the KB3035583 windows update and install it.

Don’t forget to change your upgrade “sharing” options so you don’t slam your internet connection providing the rest of the Internet with your downloaded upgrade files. Se my quick note Windows Could be Hogging Your Network!


Really Deleted ? How to securely overwrite free space

Posted by on Aug 25, 2015 in Uncategorized | Comments Off on Really Deleted ? How to securely overwrite free space

When you delete a file from your Windows computer, instead of deleting the actual file, it simply marks the space the file is using as free to be over written. Until the file is actually overwritten it is easily recoverable by file recovery software. One way of making sure that your data is not easily recoverable is to simply overwrite all the free space with random data. In Windows, you can do this by starting an administrative command prompt and run the command:

cipher /w:D

Where D is the letter of the drive you want to overwrite the free space on.

It will overwrite the free space in three passes.

  • First with all zero’s
  • Second with all one’s
  • Then with random numbers

That’s all there is to it. It can take 30 minutes or more to overwrite your free space.

P.S. I say “not easily recoverable” as it is still possible to recover the data forensically. Just ask Hillary.

Internet Explorer 10 – Where in the hell did it go?

Posted by on Mar 4, 2015 in Uncategorized | 0 comments

If you are like some of my clients the upgrade to IE 11 has left you high and dry with some limitations you are unable to overcome until they upgrade the website you are accessing to work with v11. Of course Microsoft has made a point of hiding the download for IE10. Joy.

Here are some notes:

For Windows 7  32-bit  64bit